Too many teams invest in AI features that customers notice first, rather than the parts of the product they actually depend on.
I remember the feeling the first time my ELEN 348 lab project worked. I got that feeling again on Saturday over my morning coffee.
Adding AI to a product is getting easier. Turning it into a durable advantage is not. This piece looks at why so many companies can point to AI activity without ending up with a meaningfully stronger product position, and the question that helps separate scattered experimentation from something that actually compounds.ost Description
Most cross-functional breakdowns aren't communication failures. They're what happens when Sales, Product, and CS are all working from different trucks. Here's what it takes to fix that.
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